Take a look at what we do at PhotoLynx® and why our customer service is the best in the industry, and all of the reasons that we bring you the latest in school photography technology!
With Microsoft discontinuing its support for XP & XP PRO operating systems, we find ourselves in the untenable position of our support for these operating systems going forward. True, Microsoft will still continue to offer support, for a hefty fee, to large companies, but that doesn’t include you or us.
Because it is extremely time consuming to tech support FLOW and RipLynx on XP or XP Pro operating systems we will have to implement a special service charge, something we have never had to do in the past but find it necessary to do for operating systems that are no longer supported by the authoring company.
We will do everything we can to treat an XP or XP PRO tech support call as a normal support issue, but if it becomes abnormally difficult or extended in time, we will have to charge a special service charge to help resolve your issue.
Thanks for your continued support and understanding. Rest assured we will do everything possible to continue our great relationship and tech support to help you accomplish your company goals.
Thanks,
Tawnya Pitman
General Manager
PhotoLynx, Inc.
760-787-1177
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Mansfield, OH 44906 (877) 811-9010
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www.marcophotoservice.com
Marco Photo Service is a full service professional photo lab, servicing the school, sport, and senior markets. At Marco Photo Service we supply our customers with exclusive products, dynamic graphics, fast delivery, outstanding sales and marketing support, as well as top notch customer service. We also strive to consistently meet, and subsequently exceed our customer’s expectations. At Marco Photo Service we are dedicated to supplying you with the tools you need to stay steps ahead of your competition.
